In order to serve you better, we are excited to announce that we are updating our video system. This update will bring new features, additional functionality, and a user experience that you will appreciate. Someone once said, “Don’t be afraid of change. You may lose something good, but you may gain something better.” We look forward to bringing you a better video service!
The new features and functionality you will gain are countless, these are some of the new features you will have with the push of one button on your remote control:
Other features to look forward to are guide customization and parental controls. Note: Any customizable feature, such as parental controls will need to be reset once the update occurs.
“Any change, even a change for the better, is always accompanied by drawbacks and discomforts.” Arnold Bennet
As part of this update, your DVR will be reformatted and thus your recordings will not be available after the update. We advise that you watch any unviewed recordings prior to the update to ease the transition. To make your user experience even more convenient to set or change recordings while you are on the road, the MyTVs app (available for iOS and Android devices) will turn your device into a remote control and allow you to manage recordings and view guide data remotely.