TV Tutorial

In order to serve you better, we are excited to announce that we are updating our video system.  This update will bring new features, additional functionality, and a user experience that you will appreciate.  Someone once said, “Don’t be afraid of change.  You may lose something good, but you may gain something better.”  We look forward to bringing you a better video service!

The new features and functionality you will gain are countless, these are some of the new features you will have with the push of one button on your remote control:


  • What’s Hot App – shows you the top programs being watched in your area, top recordings in your area and top series recordings in your area.
  • Weather App – gives you the current conditions, a 5-day forecast and animated radar.


Other features to look forward to are guide customization and parental controls.  Note: Any customizable feature, such as parental controls will need to be reset once the update occurs.

Click here if you have a DVR (Digital Video Recorder) for more information on your recordings and settings

Click here for the NEW Channel Lineup

“Any change, even a change for the better, is always accompanied by drawbacks and discomforts.” Arnold Bennet


What's ON TV

on-screen program guide

Working With Favorites

Controlling Live TV

Recording Programs and Reminders

Managing Your Recordings

My Settings

Parental Control

What's Hot


Pay Per View

Restart TV

Weather App

Phone Menu

DVR (Digital Video Recorder) - TV Update Information

As part of this update, your DVR will be reformatted and thus your recordings will not be available after the update.  We advise that you watch any unviewed recordings prior to the update to ease the transition. To make your user experience even more convenient to set or change recordings while you are on the road, the MyTVs app (available for iOS and Android devices) will turn your device into a remote control and allow you to manage recordings and view guide data remotely.