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Your online safety is important to us!

Cybercriminals are getting better at creating convincing emails. Knowing what Consolidated will never do can help you spot a phishing attempt and protect your personal information.

We Will Never…

  • Tell you your email account will be deleted unless you click a link.
  • Email or text you asking you to click a link to keep, unlock, or verify your account.
  • Ask for your password or security code unless you contacted us first.
  • Threaten to disconnect your service unless you pay immediately.
  • Ask you to pay with gift cards, cryptocurrency, or a wire transfer.
  • Ask you to install software or let us control your computer unless you contacted us for help first.
  • Ask for your bank account or credit card information by email or text.

 

Stop. Verify. Then Act. If something doesn’t feel right, contact us directly before responding.

CUSTOMER PORTAL

Our Customer Portal provides direct access to customer account management, communication tools, streaming services, business resources, network management, and other online services available to Consolidated customers.

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