You may receive up to five free email addresses with a Consolidated Broadband account. You must enter at least ONE Username to be used as an email address for your account. We cannot guarantee that an email address you requested will be available.
Consolidated’s Manage Router, powered by Wi-Fi 6 technology, gets edge-to-edge Wi-Fi coverage and mobile app access with Consolidated MyNetwork for a premium Managed Wi-Fi experience. Add Network Security and Parental Controls for an even better Wi-Fi experience! Learn more here.
I understand I will be leasing equipment owned by Consolidated. In the event I am no longer using the equipment or terminate service with Consolidated, I am responsible for returning it to Consolidated. I will be charged for any unreturned or damaged equipment at the current rate of $300 for a managed router. It is the customer's responsibility to pay sales tax on any equipment.
SecureIT Plus is an anti-Virus and anti-Spyware solution for your home computers including parental controls, content filtering, disk defragmentation, hands-free updates, personal firewall, and online reporting. Each computer will require its own license. Learn More
The $48 Internet Service Installation Fee from Consolidated will be waived on new Broadband connects in return for keeping service for a minimum of 6 months. The customer will be back-billed $25 if service is not maintained for 6 months.
I have read the Internet Services Acceptable Use Policy (click here to read). This notice applies to customers who are requesting broadband service.
1 Premium Channel Bundles = $18.00 / month
2 Premium Channel Bundles = $32.75 / month
3 Premium Channel Bundles = $45.00 / month
4 Premium Channel Bundles = $55.75 / month
* Set Top Boxes are required for all TVs.Cloud DVR service is optionalCloud DVR recordings will automatically delete after 12 months.
I understand I will be leasing equipment owned by Consolidated. In the event I am no longer using the equipment or terminate service with Consolidated, I am responsible for returning it to Consolidated. I will be charged for any unreturned or damaged equipment at the current rate of $300 for each STB and $500 for a hardware DVR.
We will never sell or share
your personal information!
The Federal Cable Communications Policy Act of 1984 contains certain provisions regarding the collection and disbursement of personally identifiable information by cable television operators. In accordance with those provisions, this cable system collects and maintains personally identifiable information concerning customers. That information includes, among other things, your name, address, and phone number, billing records; service maintenance and repair records; premium service subscription information; marketing information and customer complaints.
Personally identifiable information is generally used for the normal business purpose of offering and rendering cable television service and other services to you. Some Consolidated employees have access to such information and adhere to strict privacy policies regarding all customer records and information. If you wish to review your personal information, please contact us by letter or telephone to arrange for a review. The review will be at our local system business office. You may request correction of any errors in personal information that we collect and maintain pertaining to you. Federal law prohibits collecting any personally identifiable information other than information necessary to carry on our business or to detect theft of service, unless you consent.
To the extent that we are permitted to collect personally identifiable information, we are permitted to disclose such information only to the extent necessary to conduct our business. In addition, the law allows us to send information regarding cable television products and services unless you tell us you do not wish to receive those updates. Under some circumstances, a governmental entity may seek a court order to obtain personally identifiable information from the cable system concerning a cable customer. The customer must be given an opportunity to consent to issuance of such an order.
Any person aggrieved by an act of a cable operator in violation of these federal limitations on the collection and disclosure of personally identifiable information may bring a civil action in a United States District Court to enforce the limitations.
The FCC requires that as a Cable TV provider, Consolidated must notify customers of the following information:
• Consolidated provides Cable/Digital TV services to customers in Dickinson, Belfield, Grassy Butte, Killdeer, Halliday, Manning, South Heart, Gladstone, Dodge, Ladd, Dunn Center, Richardton, Taylor, Amidon, New England, Regent, Mott, Marmarth, Rhame, Bowman, Scranton, Reeder, and Hettinger. It's also available in many rural areas.
• Digital Video Recorders (DVR), Set Top Boxes (STB), Digital Receivers and TiVo's can be leased. Cable TV packages available include: Essential ...... $ 17 .99 /mo. Elite ............. $ 89.99/mo. Premier ........ $104.99/mo.
• Instructions on how to use our Cable TV service is provided to customers by a Consolidated technician at the time of installation. Additional information about the equipment and channel lineup is found at consolidatednd.com.
• Customers with billing questions or complaints in regards to billing, signal quality, equipment issues, etc. can contact Consolidated by calling 701.483.4000 during normal business hours.
• Closed captioning is available. Questions, issues and complaints can be addressed by calling 701.483 .4000, or emailing: firstname.lastname@example.org
• Information on the set-top box, DVR options and universal remote that Consolidated utilizes with our Cable TV system can be found on our website at consolidatednd.com. These manuals will provide information about the compatibility with your TV, DV D player or
other devices you may be using. Additional universal remotes are available for purchase at Consolidated, but may also be purchased at a local retail outlet that sells TV equipment.
To protect our customer's information, Consolidated adheres to strict CPNI regulations and does not share customer information and/or changes that are made to accounts.
I am interested in watchTVeverywhere, which is free with all cable plans. Please e-mail me additional information. watchTVeverywhere has over 100 FREE channels available on tablets, mobile devices, or on a computer included with your account!
I am interested in streaming my cable TV with Consolidated MyTV app. Streaming services through Consolidated MyTV app will allow you to view your television programing through your choice of an Amazon Firestick, AppleTV, Roku, iOS device, or Android device. You can view your programming on any of these devices anywhere within Consolidated Internet Service Territory. For more information and videos, click here.
Consolidated provides the latest in telephone calling features such as EZ Voicemail (with email notification options), Caller ID, Call Waiting, Call Fowarding, and more (click here for a full list in our support section). Some features are offered as a premium, listed below.
If you plan on keeping your current phone number when starting service with Consolidated, please enter it below.
Please enter your name and address as you would like it to appear in the directory. If left blank, it will default to the contact information you provide later. If you would like your phone number unpublished or unlisted, please specify below.
Unlimited Long Distance Restrictions
Available to residential subscribers for personal use only. Not available for business or commercial applications. Taxes, federal subscriber line charges, federal universal service charges, E911 charges, telecommunications relay service, other federal or state charges are not included. One time activation or service order charges may apply. Unlimited long distance includes residential, domestic voice calling only. Long distance calls to internet service providers, other data or information services are prohibited. If Consolidated Telcom determines that usage is not consistent with residential customer voice usage, Consolidated Telcom may immediately suspend, restrict, bill or cancel your service. Subject to change at any time. Consolidated Telcom reserves the right to discontinue service to any or all subscribers without prior notice.
I have read the Voice Services Acceptable Use Policy (click here to read). This notice applies to customers who are requesting telephone service.
Our maintenance protection service determines if customer owned equipment is causing the problem. It does not cover repairing a telephone, television, computer, wiring in new locations, buried cable between buildings that was not installed by Consolidated or mobile homes. The repair charge to send a technician to your home is $105.00 an hour, with a $65 minimum, if you do not have maintenance protection.
We provide trouble isolation and repair of: Telephone wire & jacks, Network interface unit, Cable TV receiver, wiring & connectors, and Broadband outlets.
* This section is required
If you have been referred by a current Consolidated customer, please remind them to vist the referral web page to enter their information. Credit will not be issued until this step has been completed. Thank you.
The FCC requires us to establish a password on every account to protect the privacy of our customers.
We CANNOT discuss your account information without you providing this password to us. If you prefer to change it, please fill in the three fields below:
If you forgot your password, we will ask you the answers to the two questions that you choose below which will then allow us to help you. Please choose ONLY TWO of the following security questions:
Please indicate below those you wish to give permission to have access to your account other than the contact(s) listed above and give that person your password. For example, if your children might call us to assist you with your bill, you must list their name(s) below which allows us to discuss your account with them.
** Please keep a copy of this information for your records. You will be asked to verify this PASSWORD prior to discussing account information ** If you have any questions, please contact us at 701-483-4000. Thank you.
I hereby authorize Consolidated to review my credit history and acknowledge Consolidated may use customer information for our collection process. I verify that I am at least 18 years of age.
Your service is billed in advance. Your first bill will include the prorated amount of your plan, from the date of connection, along with any additional fees, taxes and installation fees (if applicable).
Exact amount will vary depending on applied taxes and services available at a specific location. Customer service will cover this information with you when we call to complete the order. Thank you!
By clicking on "Submit your request" after clicking on "Verify Order", Customer Service will contact you about your order and discuss the details, ask any additional information that might be needed to complete the order and answer any questions you have. Feel free to contact our office at 701-483-4000.
Please review all your information before clicking on "Verify Order".
If there are required fields missing or inconsistent information, you will be notified to correct the information before you are allowed to submit your order.
Submit the Order to Customer Service
PO Box 1408507 South MainDickinson ND 58601