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Approved devices as of 1/14/25
Handheld Devices
Android Minimum Version: 7.1, SDK: 25
IOS Minimum Version: 12
Note: Some features like Picture in Picture require support from the hardware vendor to be enabled in the application.
TV Devices
Roku*: Express 3900, Premiere 3920, Streaming Stick 3810,Streaming Stick 4K 3820, Streaming Stick 4K+ 3821, Express 3960, Express 4K3940, Express 4K+ 3941, Ultra 4640, Ultra 4660, Ultra 4670, Ultra 4800
Amazon Fire TV: Stick 4K Max 2nd Gen (K3R6AT), Stick 4K Max 1st Gen (K2R2TE), Stick 3rd Gen (S3L46N), Stick 2nd Gen# (LY73PR), 3rd Gen (LDC9WZ),Cube 3rd Gen (GA5Z9L), Cube 2nd Gen (A78V3N)
AndroidTV (Retail): nVidia Shield TV, MiBox S (MDZ-22-AB), Tivo Stream 4k, Google Chromecast with Google TV
AndroidTV (Managed): Amino Amigo 7, Evolution Digital EvoPro
Apple TV*: HD Gen 4 (A1625), 4K Gen 3 (A2843), 4K Gen 3 (A2737), 4K Gen 2 (A2169), 4K Gen 1 (A1842)
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Cookie Preferences
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Description
Duration
Geolocation Config
This cookie is used to store the consent settings based on the visitor's location.
1 day
Cookie Preferences
This cookie is used to store the user's cookie consent preferences.
session
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Description
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comment_author
Used to track the user across multiple sessions.
Session
comment_author_email
Used to track the user across multiple sessions.
Session
comment_author_url
Used to track the user across multiple sessions.
Session
Google reCAPTCHA helps protect websites from spam and abuse by verifying user interactions through challenges.
Name
Description
Duration
_GRECAPTCHA
Google reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis.
1 day
WP Consent API is a plugin that standardizes the communication of accepted consent categories between plugins.
Name
Description
Duration
wp_consent_consented_services
4 weeks
wp_consent_preferences
4 weeks
wp_consent_functional
Allows WP Consent to function properll
4 weeks
wp_consent_{category}
Stores your consent preference for a specific cookie category (e.g., functional, marketing). It ensures consistent consent management across WordPress plugins supporting the WP Consent API.
30 days
Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.
Name
Description
Duration
wp_consent_statistics-anonymous
4 weeks
wp_consent_statistics
4 weeks
Google Analytics is a powerful tool that tracks and analyzes website traffic for informed marketing decisions.
Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together.
90 days
__utma
ID used to identify users and sessions
2 years after last activity
__utmt
Used to monitor number of Google Analytics server requests
10 minutes
__utmb
Used to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server.
30 minutes after last activity
__utmc
Used only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session.
End of session (browser)
__utmz
Contains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server
6 months after last activity
__utmv
Contains custom information set by the web developer via the _setCustomVar method in Google Analytics. This cookie is updated every time new data is sent to the Google Analytics server.
2 years after last activity
__utmx
Used to determine whether a user is included in an A / B or Multivariate test.
18 months
_ga
ID used to identify users
2 years
_gali
Used by Google Analytics to determine which links on a page are being clicked
30 seconds
_ga_
ID used to identify users
2 years
_gid
ID used to identify users for 24 hours after last activity
24 hours
_gat
Used to monitor number of Google Analytics server requests when using Google Tag Manager
1 minute
Marketing cookies are used to follow visitors to websites. The intention is to show ads that are relevant and engaging to the individual user.
Name
Description
Duration
wp_consent_marketing
4 weeks
Instant messaging support for customers, enhancing engagement and resolving queries in real-time.
Name
Description
Duration
lc_sso
lc_sso
session
__lc_cst
Necessary for the functionality of the website's chat-box function.
3 years
__lc2_cid
Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter.
3 years
__lc2_cst
Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter.
3 years
__livechat
Used to hide the user's personal customisation of LiveChat.
3 years
__lc_cid
Necessary for the functionality of the website's chat-box function.
3 years
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