What types of information does Consolidated collect?
Whether you are communicating with Consolidated or using a Consolidated service, Consolidated may collect two types of information: personal information and non‐personal information. “Personal information” refers to information that is particular to you, such as, your name, address, phone number, fax number, and e‐mail address. “Non‐personal information” refers to information that does not by itself identify a specific individual. This information includes websites visited, network traffic data, services and features used or call record details.
How do we collect information from you?
Consolidated may collect information from you through communications such as via the web, or by phone, email or mail delivery, or through the services provided to you as the customer.
You may visit our site without divulging any personal information; however, there are areas of this site that might require personal information in order to contact Consolidated directly, specifically, when registering e‐mails, obtaining remote access, and contacting online technical support.
Information may be collected in the following ways:
How is your personal information used?
Consolidated uses your information in connection with delivering its products and services to you. Consolidated may also use the information supplied in order to personalize portions of your service. Some of these personalized services are made available directly by Consolidated, while others may be offered by its content partners. In addition, Consolidated analyzes and evaluates customer preferences, comments, and criticisms of its offerings in order to make improvements to the present and future versions of the individual service.
Consolidated may use personal information it collects to provide you with information or samples that you have requested. In addition, we may use the non‐personal information we collect to provide you with a better service experience in the future. Consolidated does not rent, sell or trade your private information to any non‐affiliated third party.
With whom do we share your information?
Unless you request otherwise, we may share certain personal or non‐personal information with our affiliated companies with whom we have established business relationships.
Consolidated will never willfully disclose individually identifiable information about its customers to a third party without first receiving that customer’s permission unless Consolidated believes in good faith that the law requires it, or to protect the rights or property of Consolidated.
How does Consolidated protect your personal information?
Consolidated takes reasonable precautions to protect your personal information against unauthorized access by requiring employees to use secured access authentication and passwords to obtain customer information and by storing electronic file information on a secure server, which is accessible only by authorized personnel.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and we will not be held liable should a third party illegally obtain your personal information via Internet transmission. While we have made significant efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Consolidated takes special care to protect the safety and privacy of young people using its services. Consolidated does not knowingly collect information about children. Consolidated believes that children should get their parents’ consent before giving out any personal information. Consolidated encourages parents and legal guardians to participate in their child’s experience using Consolidated’s services. Children should always ask a parent for permission before sending personal information to Consolidated.
How does the customer provide consent?