We have received reports of our customers receiving emails asking for their username and password. This is NOT from Consolidated. DO NO REPLY and please just delete it.
It's always important to be cautious when receiving emails from unknown senders, especially if they're asking for personal information or directing you to click on a link or download an attachment.
Here are a few things to keep in mind when dealing with suspicious emails:
Check the sender's email address: Scammers often use fake email addresses that are similar to legitimate ones. Make sure the email address is correct and matches the sender's name.
Look out for urgent language: Scammers often use urgent language to try and scare you into taking immediate action. Be cautious of emails that demand a response or threaten negative consequences.
Avoid clicking on links or downloading attachments: Phishing emails often contain links or attachments that download malware onto your device or direct you to a fake login page where your information can be stolen. If you're unsure about a link or attachment, don't click on it.
Check for spelling and grammar errors: Legitimate emails are typically well-written and free of spelling or grammar errors. If you notice any mistakes, it could be a sign that the email is a phishing attempt.
Don't give out personal information: Be wary of emails that ask for personal information like your login credentials, social security number, or credit card information. Legitimate companies will never ask for this information via email.
Remember, it's always better to err on the side of caution and delete a suspicious email rather than risk falling victim to a phishing scam.
If you have any questions or concerns, please call Consolidated's Internet Support Staff at 701.483.4000