Sun Outages are predicted to happen sporadically from February 26th - March 10, 2023 during the hours of 11 a.m. - 5 p.m.
What Are Sun Outages?
Twice each year, TV customers may experience some degree of television interference due to sun outages, which are caused by a phenomenon known as “solar satellite interference.” These brief outages occur when the sun passes directly behind the satellites that transmit cable signals for any provider, not just Consolidated. When the sun is aligned with a transmitting satellite, solar radiation emitted by the sun disrupts the satellite’s signal and causes a brief signal outage.
Unlike satellite TV customers, whose service can be disrupted unpredictably throughout the year by rain, snow, or other inclement weather, cable TV customers only face these sun outages for brief, predictable periods during spring and autumn.
What To Expect During A Sun Outage
During the sun outage, customers may experience a pixelated picture, picture freezes, or audio distortions for a brief period of time. Fortunately, sun outages don’t impact internet or phone service.
You can still watch TV recordings stored in your TiVo or DVR without any trouble during sun outages. Be aware, however, that programs being recorded during sun outages will likely be affected.
When your TV service is disrupted on these days and during this time, you’re likely experiencing a sun outage. You don’t have to do anything to restore your service but wait a few minutes for the event to end. Sounds like the perfect time to get yourself a snack.
If you have trouble with your TV service that lasts longer than a few minutes, call 701-483-4444. We’re always happy to lend a hand.